I have a 16GB iPhone 5C model A1456 (CDMA/US/Japan) with Sprint. It uses a Nano-SIM card. It works just fine although I do not tax its capabilities by any stretch of the imagination and I do not pull a lot of data with it (at least not via the cellular link). I also have an older iPad 2. It is wifi only but it works just fine and is great for apps that are better suited to a large screen (like email, web pages, and maps).
I'm going to Japan for three months. What are my options for voice and data connectivity?
Here are the options I considered:
Each of the above options are explored in high level detail. I also take a swag at the cost of the given option. Fees and cost estimates are current as of Feb 19, 2015. Some minor fees are not listed or included in the swag cost but they are not enough to make any real difference. If you find any errors or misinformation, please contact me and I will correct asap.
For comparison purposes, I chose the following usage figures. I could probably get by with less than this but it is good enough for an estimate.
Total number of days | 84 | = 12 weeks (close enough to 3 months) |
Total domestic minutes | 180 | 15 mins/wk (I'm not a big talker) |
Total international minutes | 180 | 15 mins/wk - calls home |
Total number of SMS text msgs sent | 120 | 10 msgs/wk - by number of msgs, domestic only |
Total number of SMS text msgs recv'd | 120 | 10 msgs/wk - by number of msgs, domestic only |
Total data usage in MB (not incl. SMS) | 1200 | 100 MB/wk - via cellular system only |
Currency exchange rate | 117 | ¥117 / $ |
Here are the options in detail. (click the black arrows to the left of each option to show/hide its content)
There are two options to consider:
Highlights:
Standard rates:
Domestic and international calls | $0.00 |
Domestic and international text | $0.00 |
Unlimited data | $0.00 |
Swag cost: (move cursor over Monthly Fee or Usage Fee value to see calculations)
Plan | Monthly Fee |
Usage Fee |
Total |
- | $15.00 | $0.00 | $15.00 |
Highlights (with respect to Japan):
Standard rates (for Japan roaming):
Voice | Regular: $2.49/minute or $1.19/min with Worldwide Voice add-on ($4.99/mo) |
Text | Regular: Send: $0.50/recipient, Recv'd: $0.05/msg |
Data | Regular: $0.005/KB |
Sprint Worldwide Data Plan (International Data Pack Add-on): Multiple Country Data Roaming (includes Japan)
Monthly Data Allowance: 40MB | $40.00 | $10/MB overage rate |
Monthly Data Allowance: 85MB | $80.00 | $10/MB overage rate |
Swag cost: (move cursor over Monthly Fee or Usage Fee value to see calculations)
Plan | Monthly Fee |
Usage Fee |
Total |
- | $254.97 | $9944.40 | $10,199.37 |
I liked option 1 better.
I googled "rent a phone in japan" (without the quotes) and found some discussions by people relating their experience in renting a phone in Japan. One such discussion is a TripAdvisor forum thread from 2012 to the present. All of the companies listed below are mentioned.
As one would expect with any social forum, positive and negative experiences are provided. However, the overall feeling is that all of these companies will do a good job for you. Here is the basic information and swag cost for each of them. Companies are listed in no particular order.
Highlights:
There are essentially four plans to choose from:
Rental Fee | Usage Fee | |
A. Domestic calls. No data. | ¥250 /day | ¥80 /min |
B. Domestic and international calls. No data. | 250 /day | 180 /min |
C. Domestic calls. Unlimited e-mail and data packets. | 950 /day | 70 /min |
D. Domestic and international calls. Unlimited e-mail and data packets. | 950 /day | 160 /min |
Swag cost: (move cursor over Rental Fee or Usage Fee value to see calculations)
Plan | Rental Fee |
Usage Fee |
Total | in $ |
A | ¥21,000 | ¥14,400 | ¥35,400 | $303 |
B | 21,000 | 64,800 | 85,800 | 733 |
C | 79,800 | 12,600 | 92,400 | 790 |
D | 79,800 | 57,600 | 137,400 | 1,174 |
Highlights:
There are essentially two plans to choose from:
Rental Fee | ¥260 /day |
Domestic calls | 110 /min |
Domestic SMS | 15 /msg |
Data (in 128 byte packets) | 0.32 /pkt |
Rental Fee | ¥210 /day |
Domestic calls | 110 /min |
International calls | 300 /min |
Domestic SMS | 15 /msg |
International SMS | 15 /msg |
Unlimited Data | 1550 /day |
Swag cost: (move cursor over Rental Fee or Usage Fee value to see calculations)
Plan | Rental Fee |
Usage Fee |
Total | in $ | |
A | ¥21,840 | ¥24,221 | ¥46,061 | $394 | No int'l calls or SMS, 1 MB data (=8192 packets) |
B | 17,640 | 205,800 | 223,440 | 1,910 | No int'l SMS |
Highlights:
Standard rates:
Rental fee: First week or part | ¥3900 flat fee |
Rental fee: After 7 days, up to 20 days | ¥300 /day |
Rental fee: After 20 days | ¥100 /day |
Email activation fee | ¥300 /month |
Voice calls domestic landline | ¥3.5 /6 seconds |
Voice calls domestic cell phone | ¥5.5 /6 seconds |
Voice calls to the U.S. | ¥4.5 /6 seconds |
Swag cost: (move cursor over Rental Fee or Usage Fee value to see calculations)
Plan | Rental Fee |
Usage Fee |
Total | in $ | |
- | ¥15,100 | ¥18,000 | ¥33,100 | $283 | No SMS, no data |
Highlights (for iPhone rental):
They also have an HTC EVO WiMAX 4G android phone available. It is a little more expensive but also has unlimited data and allows tethering. There are no entries for SMS in their fee schedule??
Standard rates: (for iPhone 5)
Rental fee: 1 to 2 days | ¥8,800 flat fee |
Rental fee: 3 to 4 days | ¥9,100 flat fee |
Rental fee: 5 to 30 days | ¥9,100 flat fee + ¥300 /day |
Rental fee: 30+ days | ¥16,900 flat fee + ¥560 /day |
Voice calls domestic landline | ¥24 /min |
Voice calls domestic cell phone | ¥39 /min |
Voice calls to the U.S. | ¥24 /min |
Int'l SMS | ¥100 /msg |
Domestic SMS | ¥3.1 /msg |
Swag cost: (move cursor over Rental Fee or Usage Fee value to see calculations)
Plan | Rental Fee |
Usage Fee |
Total | in $ | |
- | ¥47,140 | ¥11,712 | ¥58,852 | $503 |
Highlights:
There are essentially two plans to choose from:
Rental Fee | ¥1,500 /phone + ¥400 /day |
Optional Packet Fee Discount Service | 1,000 /month |
Domestic calls | 40 /30 sec |
International calls to U.S. | 68 /30 sec |
Domestic SMS | 6 to 60 /copy |
Data (in 128 byte packets) | 0.105 /pkt |
Rental Fee | ¥1,500 /phone + ¥800 /day |
Unlimited Internet (mandatory fee) | 7,000 /month |
Domestic calls | 40 /30 sec |
International calls | 78 /30 sec |
Domestic SMS | (not provided) |
International SMS | 200 /copy |
Swag cost: (move cursor over Rental Fee or Usage Fee value to see calculations)
Plan | Rental Fee |
Usage Fee |
Total | in $ | |
A | ¥38,100 | ¥46,940 | ¥85,040 | $727 | only 1 MB data (=8192 packets) |
B | 89,700 | 42,480 | 132,180 | 1,130 | No domestic SMS?? |
In order to swap in a new SIM card, your phone must be unlocked. You can then get a voice + data sim card or a data-only SIM card. See the Prepaid Data SIM Card Wiki for an excellent list and description of many SIM card providers in Japan.
Here is the basic information and swag cost for three voice+data SIM providers and two data-only SIM providers. Companies are listed in no particular order.
Highlights:
Standard rates: (for iPhone 5)
Rental Fee | ¥110 /day |
Domestic calls | ¥110 /min |
International calls to U.S. | ¥300 /min |
Domestic SMS | ¥15 /msg |
Unlimited Data | ¥1,550 /day |
Swag cost: (move cursor over Rental Fee or Usage Fee value to see calculations)
Plan | Rental Fee |
Usage Fee |
Total | in $ | |
- | ¥9,240 | ¥205,800 | ¥215,040 | $1,838 | all criteria satisfied |
Highlights:
Standard rates: (for iPhone 5)
Rental fee: 1 to 2 days | ¥8,800 flat fee |
Rental fee: 3 to 4 days | ¥9,100 flat fee |
Rental fee: 5 to 30 days | ¥9,100 flat fee + ¥300 /day |
Rental fee: 30+ days | ¥16,900 flat fee + ¥560 /day |
Voice calls domestic landline | ¥24 /min |
Voice calls domestic cell phone | ¥39 /min |
Voice calls to the U.S. | ¥24 /min |
Int'l SMS | ¥100 /msg |
Domestic SMS | ¥3.1 /msg |
Swag cost: (move cursor over Rental Fee, Usage Fee, or Total value to see calculations)
Plan | Rental Fee |
Usage Fee |
Total | in $ | |
- | ¥47,140 | ¥11,712 | ¥57,852 | $494 | all criteria satisfied |
This is exactly the same as renting an iPhone from them except it includes ¥1,000 in free calls.
Highlights:
Standard rates: (for iPhone 5 nano-SIM, data only)
Rental fee: 5 days | ¥1,700 flat fee |
Rental fee: 7 days | ¥2,300 flat fee |
Rental fee: 10 days | ¥2,600 flat fee |
Rental fee: 14 days | ¥3,000 flat fee |
Rental fee: 21 days | ¥3,600 flat fee |
Rental fee: 30 days | ¥4,000 flat fee |
Rental fee: 60 days | ¥7,500 flat fee |
Rental fee: 90 days | ¥9,000 flat fee |
Extension Plan rates: "(Applicable for long term users (over 30 days))"
Rental fee: 7 days | ¥930 flat fee |
Rental fee: 30 days | ¥3,500 flat fee |
Swag cost: (move cursor over Rental Fee value to see calculations)
Plan | Rental Fee |
Usage Fee |
Total | in $ | |
60+ days | ¥11,220 | ¥0 | ¥11,220 | $96 | data only, no voice or SMS |
90 days | 9,000 | 0 | 9,000 | 77 | data only, no voice or SMS |
Highlights:
There are two different SIMs offered. Same price for both: ¥3,686 /14-day period
Swag cost: (move cursor over Rental Fee value to see calculations)
Plan | Rental Fee |
Usage Fee |
Total | in $ | |
- | ¥22,116 | ¥0 | ¥22,116 | $189 | data only, no voice or SMS |
"In the communication package you get two products: the Japan Travel SIM and the Brastel Card. With the SIM card you get the data service to use your smartphone or tablet, and the Brastel Card allows you to place calls by using the 050 Free app. In addition, you can add extra data on the Japan Travel SIM card with credits from the Brastel Card in case you run out of the 2GB data."
Highlights:
I found the SIM package at sofmap online store for ¥3,780 and from Yodobashi Camera online store for ¥4,090. The initial cost includes 2GB data which is sufficient to satisfy the data criteria. The Brastel Card starts out empty and must be charged in order to do voice calls.
Standard rates: (via Brastel Card)
Domestic calls to cell phone | ¥11.88 /min |
Int'l calls to U.S. | ¥3.99 /min |
Recharge Plan rates: (via Brastel Card)
500MB | ¥1,100 flat fee |
1.25GB | ¥2,200 flat fee |
Swag cost: (move cursor over Purchase Price or Usage Fee value to see calculations)
Plan | Purchase Price |
Usage Fee |
Total | in $ | |
- | ¥3,780 | ¥3,300 | ¥7,080 | $61 | no SMS |
Here is the basic information and swag cost for three pre-paid phone providers. Companies are listed in no particular order.
Highlights:
There are three plans to choose from. They only differ in the amount of time it lasts: S Type (10 days max); M Type (20 days max); and L Type (30 days max). Usage fees are the same for all plans.
Standard rates:
Rental Fee - S Type | ¥6,500 |
Rental Fee - M Type | ¥9,500 |
Rental Fee - L Type | ¥12,500 |
Domestic calls | ¥8.58 /6-sec |
International calls to U.S. | ¥39 /30-sec |
Unlimited Mail | ¥286 /month |
Swag cost: (move cursor over Rental Fee or Usage Fee value to see calculations)
Plan | Rental Fee |
Usage Fee |
Total | in $ | |
- | ¥41,580 | ¥23,000 | ¥64,580 | $552 | no data |
Warning: there are two different prepaid offerings. The one from Softbank is for Japanese citizens or people with a residence card. The other, from Softbank Global Rental, is for tourists and only requires a passport. The second offering is the one that applies to me.
Highlights:
Here is the general process:
Standard rates:
Domestic calls | ¥9.27 /6-sec |
International calls to U.S. | ¥39 /30-sec |
3G phone unlimited data plan | ¥309 /30 days |
Smartphone 2-day data plan | ¥900 /30 days |
Smartphone 7-day data plan | ¥2,700 /30 days |
Smartphone 30-day data plan | ¥7,000 /30 days |
Swag cost for Simple Style Smartphone (Pantone 5): (move cursor over Purchase Price value to see calculations)
Plan | Purchase Price |
Usage Fee |
Total | in $ | |
- | ¥24,840 | ¥51,726 | ¥76,566 | $654 | all criteria satisfied |
I am not sure about the purchase price for the Pantone 5 phone. The price I list, ¥24,840, is from the Softbank online store. The Softbank Global Rental web pages do not list any prices. Are the Simple Style prepaid phones from Softbank Global Rental the same price as the Simple Style prepaid phones from Softbank (see the warning at the top of this section)?
Highlights:
Standard rates:
Domestic calls (daytime) | ¥10 /6-sec |
Domestic calls (nighttime) | ¥10 /5.5-sec |
International calls to U.S. | ¥20 /12-sec |
Domestic SMS | ¥5.14 /msg |
Swag cost: (move cursor over Purchase Price or Usage Fee value to see calculations)
Plan | Purchase Price |
Usage Fee |
Total | in $ | |
- | ¥38,560 | ¥38,000 | ¥76,560 | $654 | no data |
The au website was a serious exercise in frustration. I had to really dig to find a price for the K012 phone and then did a double-take when I saw how high it was. This is just a very basic phone. If I missed something obvious, I would appreciate it if someone would let me know.
Here is the basic information and swag cost for five providers. Companies are listed in no particular order.
Highlights:
Standard rates:
Rental Fee | ¥1,590 /day |
Swag cost: (move cursor over Rental Fee value to see calculations)
Plan | Rental Fee |
Usage Fee |
Total | in $ | |
- | ¥133,560 | ¥0 | ¥133,560 | $1,142 | no voice, no SMS |
Highlights:
There are essentially four plans to choose from:
Rental Fee: 1 to 5 days | ¥1,750 /day |
Rental Fee: Additional days | ¥800 /day |
Rental Fee: 1 to 5 days | ¥1,290 /day |
Rental Fee: Additional days | ¥500 /day |
Rental Fee: 1 to 5 days | ¥990 /day |
Rental Fee: Additional days | ¥300 /day |
Rental Fee: 1 to 5 days | ¥870 /day |
Rental Fee: Additional days | ¥300 /day |
Swag cost: (move cursor over Rental Fee value to see calculations)
Plan | Rental Fee |
Usage Fee |
Total | in $ | |
A | ¥71,950 | ¥0 | ¥71,950 | $615 | no voice, no SMS |
B | ¥45,950 | ¥0 | ¥45,950 | $393 | no voice, no SMS |
C | ¥28,650 | ¥0 | ¥28,650 | $245 | no voice, no SMS |
D | ¥28,050 | ¥0 | ¥28,050 | $240 | no voice, no SMS |
Highlights:
There are essentially three plans to choose from:
Data usage | "Unlimited (No restriction per month)" |
Max Speed | "21Mbps(Download) / 5.8Mbps (Upload)" |
Connections | "Up to 5 devices" |
Battery | "4 hours continuous to use (We will provide an Extra Battery which can extend to 8 hours)" |
Coverage | "98% Population Coverage Nationwide" |
Rental Fee | 1-2 days: ¥2800 flat fee; each additional day: ¥300/day |
Data usage | "Unlimited (Speed Will be throttled to 128kbps after 10GB)" |
Max Speed | "75Mbps(Download) / 25Mbps (Upload)" |
Connections | "Up to 10 devices" |
Battery | "9 hours continuous to use (We will provide an Extra Battery which can extend to 12 hours)" |
Coverage | "98% Population Coverage Nationwide" |
Rental Fee | 1-2 days: ¥3,450 flat fee; 3rd day is additional ¥400; each additional day: ¥300/day |
Data usage | "Unlimited (Speed Will be throttled to 128kbps after 10GB)" |
Max Speed | "40Mbps(Download) / 15.4Mbps (Upload)" |
Connections | "Up to 5 devices" |
Battery | "4 hours continuous to use (We will provide an Extra Battery which can extend to 8 hours)" |
Coverage | "99.9% Population Coverage Nationwide" |
Rental Fee | 1-2 days: ¥3,450 flat fee; 3rd day is additional ¥400; each additional day: ¥300/day |
Swag cost: (move cursor over Rental Fee value to see calculations)
Plan | Rental Fee |
Usage Fee |
Total | in $ | |
A | ¥24,600 | ¥0 | ¥24,600 | $210 | no voice, no SMS |
B | ¥28,150 | ¥0 | ¥28,150 | $241 | no voice, no SMS |
C | ¥28,150 | ¥0 | ¥28,150 | $241 | no voice, no SMS |
I consider Plan B (75Mbps LTE) to be the best for my needs.
Highlights:
There are essentially two plans to choose from:
Max Speed | "21 Mbps (download) / 5.8 Mbps (upload)" |
Connections | "5 devices" |
Battery | "4.5 hrs battery life" |
VPN | "Supports VPNs" |
Rental Fee | ¥1,200 /day for first 7 days, ¥580 /day after that |
Max Speed | "75 Mbps (download) / 25 Mbps (upload)" |
Connections | "10 devices" |
Battery | "8.5 hrs battery life" |
VPN | "Does NOT support VPNs" |
Rental Fee | ¥1,500 /day for first 7 days, ¥1,200 /day after that |
Swag cost: (move cursor over Rental Fee value to see calculations)
Plan | Rental Fee |
Usage Fee |
Total | in $ | |
A | ¥53,060 | ¥0 | ¥53,060 | $454 | no voice, no SMS |
B | ¥102,900 | ¥0 | ¥102,900 | $879 | no voice, no SMS |
Highlights:
There are essentially two plans to choose from:
Max Speed | "21 Mbps (download) / 5.8 Mbps (upload)" |
Connections | "5 devices" |
Data Limits | "Unlimited data" |
Throttling | Connection speed may be restricted if you use more than 366MB within 24 hours. |
Rental Fee | "¥343 to ¥980 /day" |
Max Speed | "75 Mbps (download) / 25 Mbps (upload)" |
Connections | "10 devices" |
Data Limits | "Max 1GB/day" |
Throttling | Connection speed may be restricted if you use more than 1GB within 24 hours. |
Rental Fee | "¥432 to ¥1,080 /day" |
Swag cost: (move cursor over Rental Fee value to see calculations)
Plan | Rental Fee |
Usage Fee |
Total | in $ | |
A1: Early Bird | ¥24,490 | ¥0 | ¥24,490 | $209 | no voice, no SMS |
A2: No Early Bird | ¥28,812 | ¥0 | ¥28,812 | $246 | no voice, no SMS |
B1: Early Bird | ¥30,845 | ¥0 | ¥30,845 | $264 | no voice, no SMS |
B1: No Early Bird | ¥36,288 | ¥0 | ¥36,288 | $310 | no voice, no SMS |
I will go with the Sprint add-on and take my iPhone. I also decided to get a mobile wifi from Japan Wireless for data connectivity for the iPad while I am out and about. The Sprint plan does not allow tethering and I prefer using the iPad for web searches and maps. As a backup option, I had Sprint unlock my phone so that I could install a local SIM card if I need to. Estimated cost: $256 (not including some taxes and minor fees).
I set up the plan with Sprint and changed/verified the settings on my iPhone: Under Settings --> Cellular --> Roaming: Turned on both voice and data roaming but turned off International CDMA. Voice roaming is required and my plan allows unlimited data so it is okay to turn on data roaming. The plan requires you to use the GSM network and turning off International CDMA accomplished that. If you left CDMA turned on, the plan would not be in effect and you would pay full international rates (that was the one with cost of over $10K - make sure you get this setting right).
After going through immigration and customs at Chubu International Airport (Nagoya), I turned on my phone. For a minute or so it had no connection but then I got a text and saw that I was on the SoftBank network. The text said that to call a U.S. number, I had to dial +1-area code-number. Luckily, the iPhone takes care of all that dialing prefix stuff for you automatically. I was able to call my wife by just by pushing the usual contact button. No problem. Good connection. Texting worked fine both ways too.
One weird thing happened after I moved into my apartment. I was no longer able to call my wife and she could not call me. The connection would always fail. I tried dialing manually with all the various exit codes and country codes etc but nothing worked. The only thing that was different from when I successfully called in the airport is that now my phone is also connected into wifi in the apartment. As an experiment, I turned off the phone's wifi and dialed. It worked. Why wifi would cause such an interference I do not know. Even more strange, a friend called me and connected just fine even though I still had wifi enabled. Beats me. My wife and I use text and Facetime so it doesn't really matter.
Other than that, the phone is working great and I really appreciate having the unlimited data. I don't watch videos or anything data intensive but it allows me to use the Galileo Pro app to track my walks and I use Facebook Messenger and Line to communicate with my Japanese friends.
One final note, to call a number in Japan, I need to add the Japanese country code (ie, +81)
and then the Japanese phone number.
That isn't a problem and the call is free for me, but for someone in Japan to call me would be an international call for them
and that could be expensive.
That is why I added the Facebook Messenger and Line apps to allow free communication with my friends.
If a hotel or delivery service needs to call you, it is a little more unpleasant for them.
If you need to have people in Japan call you, keep this in mind.